Account billing and charges take place between 12:15am and 6am Central Standard Time the day of your billing date.
- Paid accounts are billed on the same day each month.
- Trial accounts are charged on the 15th day of the trial.
The billing date for your account can be found under the Payment Information section of the Account page.
To find the billing date for your account:
Go to the Settings icon and select Account from the drop down. If you do not see this option you are not the account owner.
Find the third section titled Payment Information. Under the Invoices dropdown you will see the date the next charge for your account will be processed. The day of the month listed will also be billing date each month.